Privacy Policy
& Terms of Service

Privacy Policy

​We collect only the information we need to serve you—things like your contact details, vehicle information, photos for estimates, and any insurance details you choose to share. We use this information to provide repairs, communicate with you, and keep your service moving smoothly. We never sell your information. We only share it with trusted partners who help us complete your repair or when required by law. You can ask to update or remove your information at any time. For full details, please see our complete Privacy Policy below.

Terms of Service

​When you use our website or schedule service with us, you agree to basic guidelines that help us provide accurate, timely repairs. Estimates are based on visible damage and may change if we find additional issues once work begins—we’ll always contact you before moving forward. Appointment times may shift based on parts and repair needs. You’re responsible for providing accurate contact, vehicle, and insurance information and for removing personal items from your vehicle before drop‑off. Our website content is for general information only. For full details, please see our complete Terms of Service below.

Complete Privacy Policy

1. Information We Collect
We collect information that helps us provide collision repair services and communicate with you. This may include:

• Contact details — your name, phone number, email address, and mailing address.
• Vehicle information — make, model, year, VIN, and photos you provide for estimates.
• Service details — repair history, estimate requests, scheduling information, and insurance claim details.
• Website interactions — basic analytics such as pages visited, time on site, and browser type, collected through cookies or similar tools.
  
  

2. How We Use Your Information
We use the information we collect to:

• Provide estimates, schedule appointments, and complete repair services.
• Communicate with you about your vehicle, updates, or questions.
• Coordinate with insurance companies when needed.
• Improve our website, customer experience, and service offerings.
• Maintain internal records and comply with legal requirements.
  
  

3. How We Share Information
We do not sell or rent your personal information. We may share information only with:

• Insurance companies involved in your claim.
• Service partners or vendors who help us complete repairs (for example, parts suppliers or calibration specialists).
• Technology providers who support our website or scheduling tools.
• Legal or regulatory authorities if required by law.

All partners are expected to protect your information and use it only for the purpose of supporting your service.

4. Cookies and Website Analytics
Our website may use cookies or similar technologies to understand how visitors use the site and to improve functionality. You can adjust your browser settings to refuse cookies, though some features may not work as intended.

5. Data Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. While no system is completely secure, we use industry‑standard practices to safeguard the data we collect.

6. Your Choices
You may request to:

• Review or update your personal information.
• Ask us to delete information we no longer need.
• Opt out of non‑essential communications.

To make a request, contact us using the information below.

7. Third‑Party Links
Our website may link to third‑party sites (such as insurance partners or scheduling tools). We are not responsible for the privacy practices of those websites, and we encourage you to review their policies.

8. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect information from children.

9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
​
Midtown Body & Paint
332 South Antelope Valley Parkway,  Lincoln, NE 68510
(402) 474-4818
[email protected]

Last Updated: March 2026

Complete Terms of Service

1. Overview
These Terms of Service explain the rules and expectations for using the Midtown Body & Paint website and for engaging with our collision repair services. By visiting our site or scheduling service with us, you agree to these terms.

2. Services We Provide
Midtown Body & Paint offers collision repair, refinishing, estimates, and related services. All services are subject to availability, parts supply, and insurance requirements. We reserve the right to update or modify our services at any time.

3. Estimates and Pricing

• Estimates are based on visible damage and information available at the time of inspection.
• Additional damage may be discovered once repairs begin, which may change the final cost.
• We will contact you for approval before performing additional work not included in the original estimate.
• Insurance estimates may differ from our internal assessments; we will help coordinate adjustments when needed.
  
  

4. Scheduling and Appointments

• Appointment times are approximate and may shift due to parts availability, repair complexity, or unforeseen delays.
• If you need to reschedule, please contact us as soon as possible.
• Vehicles must be picked up promptly after repairs are completed unless other arrangements are made.
  
  

5. Customer Responsibilities
To help us provide accurate and timely service, you agree to:

• Provide correct contact, vehicle, and insurance information.
• Remove personal belongings from your vehicle before drop‑off.
• Respond to communications regarding approvals, updates, or additional repairs.
• Maintain valid insurance coverage if repairs are part of a claim.

6. Use of Our Website

You may use our website for lawful purposes only. You agree not to:

• Attempt to access restricted areas or interfere with site functionality.
• Upload harmful code or engage in activities that disrupt the site.
• Misuse contact forms or scheduling tools.
  
  

7. Intellectual Property
All content on our website—including text, images, logos, and design—is owned by Midtown Body & Paint or used with permission. You may not copy, reproduce, or distribute our content without written consent.

8. Third‑Party Links and Tools
Our website may link to third‑party services such as insurance portals, scheduling tools, or parts suppliers. We are not responsible for the content or practices of those websites. Their own terms and policies apply.

9. Warranty and Liability

• We stand behind the quality of our repairs and follow industry‑standard practices.
• Specific warranties may apply to certain repairs or parts; details will be provided at the time of service.
• We are not responsible for damage caused by misuse, accidents after repair, or unrelated mechanical issues.
• Website content is provided “as is” and may include errors or outdated information.
  
  

10. Limitation of Liability
To the fullest extent allowed by law, Midtown Body & Paint is not liable for indirect, incidental, or consequential damages arising from website use or service interactions. Our total liability is limited to the amount paid for the specific service in question.

11. Changes to These Terms
We may update these Terms of Service from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website or services means you accept the updated terms.

12. Contact Us
If you have questions about these Terms of Service, please contact us:
​
Midtown Body & Paint
332 South Antelope Valley Parkway,  Lincoln, NE 68510
(402) 474-4818
[email protected]

Last Updated: March 2026